Do you offer complementary consultations?
Yes! Consultations are available in person and via telemedicine to discuss your goals and determine the best treatments for you.

How do I prepare for an appointment?
Please arrive with a clean face, avoid makeup, and bring a list of any medications or supplements you take. Also, come ready to discuss your medical history and aesthetic goals.

What is a medical aesthetics clinic?
A medical aesthetics clinic provides non-surgical cosmetic treatments performed or supervised by licensed medical professionals.

Who performs the treatments?
Treatments are performed by licensed professional, in this case, a licensed and trained physician associate.

Is a consultation required?
Yes, consultations are required to review your medical history, discuss goals, and determine which treatments are suitable for you.

Do you treat minors?
Most treatments are for clients 18 years or older. Some services may be available to minors with parental consent, depending on local regulations and the procedure.

Are the treatments safe?
When performed by qualified professionals, treatments are generally safe. All procedures carry some risk, which will be explained during your consultation.

What if I have a medical condition or take medication?
Please inform us of all medical conditions, allergies, and medications so we can ensure your safety and optimal results.

Are your products FDA-approved?
Yes, we use FDA-approved or medically authorized products whenever applicable.

How do I book an appointment?
Appointments can be booked online, by phone, or in person.

What is your cancellation policy?
Please give at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Do you offer payment plans?
Yes! We offer flexible payment plans through Cherry, making it easy to spread out the cost of your treatments. Details will be provided during your consultation or at booking.

Do you accept insurance?
No, we do not accept insurance for medical or medical aesthetics services. All treatments are self-pay.

What services do you offer as a primary care provider?
We provide a full range of primary care services including wellness exams, preventive care, medication management, and health counseling.

Do I need an appointment for a medical visit?
Yes, all medical visits are by appointment to ensure personalized attention to your health needs.

Can you manage chronic conditions?
Yes, we help manage chronic conditions such as high blood pressure, diabetes, thyroid disorders, anxiety, depression, and more.

Do you offer lab testing?
We do not perform labs in-office, but we work with a specific partner lab to order and review tests for routine wellness checks, hormone levels, vitamin deficiencies, and other health concerns.

Can I get medication refills?
Yes, we provide prescription refills for ongoing medications when appropriate. Your provider will review your medical history to ensure safe management.

Do you see minors or pediatric patients?
We primarily see adults, but some services may be available to minors with parental consent.

Can you coordinate care with my specialist?
Absolutely. We collaborate with other healthcare providers to ensure continuity of care and optimal health outcomes.

Are telemedicine visits available?
Yes, certain medical visits, consultations, and follow-ups can be done via telemedicine, depending on your needs.

Is my health information private?
Yes. All medical records are kept confidential in compliance with HIPAA regulations.

Do you accept insurance for medical services?
Medical services may be billed to insurance depending on your plan and coverage. Cosmetic and med spa treatments are self-pay.

What is functional medicine?
Functional medicine is a personalized, whole-body approach to healthcare that focuses on identifying and addressing the root causes of symptoms rather than just treating them.

What conditions can functional medicine help with?
Functional medicine can support a wide range of concerns, including:

• Hormonal imbalances

• Digestive issues

• Fatigue and low energy

• Weight management

• Stress, anxiety, or mood concerns

• Nutrient deficiencies

How is functional medicine different from traditional medicine?
While traditional medicine often focuses on diagnosing and treating symptoms, functional medicine looks at the underlying causes, lifestyle factors, nutrition, and overall health to create a customized treatment plan.

What happens during a functional medicine consultation?
During your consultation, we review your medical history, lifestyle, and lab results (if applicable) to identify underlying factors contributing to your symptoms. A personalized plan may include nutrition, supplements, lifestyle modifications, and other integrative therapies.

Are lab tests required?
Labs are often part of functional medicine to get a comprehensive view of your health. We work with a specific partner lab to order and review tests tailored to your needs.

How long does it take to see results?
Results vary depending on the individual and the complexity of your concerns. Many clients notice improvements in energy, digestion, mood, or skin within a few weeks of following their personalized plan.

Can functional medicine be combined with other treatments?
Yes! Functional medicine can complement primary care, aesthetic treatments, and other wellness therapies to support overall health and well-being.

Is functional medicine safe?
Yes, functional medicine is safe when guided by trained, licensed healthcare providers. All recommendations are personalized and evidence-based.

What mental health services do you offer?
We provide a range of mental health services including therapy, counseling, and management of mood or anxiety concerns. Our approach focuses on holistic wellness and individualized care.

Do you prescribe medication?
We provide guidance on mental health management and can coordinate with your existing prescribers. However, we do not prescribe controlled substances.

Can I schedule a telehealth visit for mental health?
Yes! Many mental health consultations, therapy sessions, and follow-ups can be conducted via telehealth for convenience and accessibility.

How long are mental health appointments?
Appointments are tailored to your needs, typically ranging from brief follow-ups to longer initial consultations. Your provider will discuss the appropriate session length with you.

Is mental health care confidential?
Yes. All mental health records are private and protected under HIPAA regulations. Your information is kept secure and confidential.

Can mental health care be combined with other services?
Yes! Mental health services can complement primary care, functional medicine, and wellness treatments to support overall health and well-being.

What should I prepare for my mental health visit?
Bring any relevant medical history, a list of current medications, and notes about your mental health goals or concerns to help your provider deliver the best care.

What are neurotoxins?
Neurotoxins are injectable treatments that temporarily relax specific facial muscles to reduce the appearance of wrinkles and fine lines. Common brands include Botox, Daxxify, and Dysport.

How do I know which neurotoxin is right for me?
Your provider will recommend the best option based on your goals, the area being treated, and how long you want the results to last.

How long do treatments take?
Most neurotoxin treatments take 10–30 minutes, depending on the number of areas being treated.

Will it hurt?
Discomfort is usually minimal. Many patients report a slight pinch during the injections. Numbing cream can be applied if needed.

When will I see results?

• Botox and Dysport: Typically 3–7 days for noticeable improvement.

• Daxxify: Results may appear within 1–2 weeks.

How long do results last?

• Botox and Dysport: About 3–4 months.

• Daxxify: Can last up to 6–9 months. Individual results may vary.

Will I look “frozen” or unnatural?
No. When performed by a skilled provider, neurotoxins enhance natural facial expressions while smoothing wrinkles.

Are there side effects?
Side effects are usually mild and temporary, such as redness, swelling, or small bruises at the injection site.

Can neurotoxins be combined with other treatments?
Yes! Many clients combine neurotoxins with dermal fillers, microneedling, or skincare treatments for enhanced results. Your provider can create a customized plan.

Are neurotoxins safe?
Yes, when administered by licensed medical professionals, neurotoxins are considered safe and FDA-approved for cosmetic use.

What are dermal fillers?
Dermal fillers are injectable treatments that restore volume, smooth wrinkles, and enhance facial features. Common brands we use include Revanesse and Restylane.

What can dermal fillers do?

• Facial balancing: Add volume to cheeks, jawline, or chin for symmetry.

• Lip enhancements: Define shape, add fullness, and improve proportion.

• Smooth fine lines and restore youthful contours.

How long do treatments take?
Most dermal filler sessions take 30–60 minutes, depending on the areas treated.

Will it hurt?
Discomfort is usually minimal. Many fillers contain a numbing agent, and additional topical numbing can be applied if needed.

When will I see results?
Results are usually immediate, with optimal results visible after any mild swelling or bruising resolves (typically 1–2 weeks).

How long do results last?

• Revanesse: Typically 6–12 months, depending on the area treated.

• Restylane: Typically 6–18 months, depending on product and placement. Individual results may vary.

Are dermal fillers reversible?
Some fillers, like hyaluronic acid-based products (Revanesse & Restylane), can be dissolved if needed. Your provider will discuss options before treatment.

Are there side effects?
Mild swelling, redness, or bruising at the injection site is common and usually resolves within a few days.

Can dermal fillers be combined with other treatments?
Yes! Dermal fillers are often combined with neurotoxins, microneedling, or skin treatments for a customized, balanced look.

Are dermal fillers safe?
Yes, when administered by licensed medical professionals, dermal fillers are FDA-approved for cosmetic use and considered safe.

What is microneedling?
Microneedling is a minimally invasive treatment that uses tiny needles to create controlled micro-injuries in the skin. This stimulates your body’s natural healing process, promoting collagen and elastin production for smoother, firmer, and more youthful-looking skin.

What is PRP and PDRN?

• PRP (Platelet-Rich Plasma): Uses your own blood’s growth factors to enhance skin rejuvenation, improve texture, and support healing.

• PDRN (Polydeoxyribonucleotide): A regenerative ingredient that promotes tissue repair, hydration, and skin vitality. Both can be combined with microneedling for enhanced results.

What are the benefits of microneedling?
Microneedling with PRP or PDRN can:

• Improve skin texture and tone

• Reduce the appearance of fine lines and wrinkles

• Minimize scars, including acne scars

• Tighten and firm the skin

• Enhance skin hydration and radiance

• Promote overall rejuvenation and healthy skin glow

Which areas can be treated?
Microneedling can be safely performed on many areas, including:

• Face

• Neck

• Décolletage

• Hands

• Scalp (for hair rejuvenation)

• Any other areas with concerns about texture, scarring, or aging

What should I expect during treatment?
Microneedling is generally well-tolerated. A topical numbing cream is applied to minimize discomfort. PRP or PDRN is applied to the treated area to boost results and promote healing.

Is there downtime?
After treatment, the skin may appear slightly red or feel sensitive for a short period. Most clients return to normal activities quickly.

Are microneedling treatments safe?
Yes. When performed by trained and licensed professionals, microneedling with PRP or PDRN is safe and effective. Your provider will review your medical history to ensure the best and safest outcome.

Can microneedling be combined with other treatments?
Yes! Microneedling can be combined with other skin treatments such as chemical peels, neurotoxins, and dermal fillers for a comprehensive rejuvenation plan.

What is a PDRN under-eye injection?
PDRN (Polydeoxyribonucleotide) under-eye injections use regenerative ingredients to revitalize the delicate skin beneath the eyes. They promote tissue repair, hydration, and skin elasticity for a smoother, refreshed appearance.

What are the benefits?
PDRN under-eye injections can:

• Reduce the appearance of dark circles

• Improve skin texture and firmness

• Minimize fine lines and wrinkles

• Boost hydration and radiance

• Promote overall skin rejuvenation

How is the treatment performed?
A trained provider gently injects PDRN into the under-eye area. The procedure is minimally invasive and usually well-tolerated.

Is the treatment safe?
Yes. PDRN under-eye injections are safe when administered by licensed medical professionals. Any potential risks, such as mild swelling or bruising, are temporary.

How long before I see results?
Clients may notice improved hydration and skin texture shortly after treatment, with continued improvement over several weeks as the skin regenerates.

Is there downtime?
Downtime is minimal. Some mild swelling, redness, or tenderness may occur but usually resolves quickly.

Can this treatment be combined with others?
Yes! PDRN under-eye injections can be combined with other aesthetic treatments, like dermal fillers or microneedling, for enhanced rejuvenation.